As I consider different
disagreements or conflicts I have had in the workplace, I do feel that
compromise is often a great option. Working in the education field there are
often disagreements when it comes to working with children and I have had
disagreements with coworkers before relating to this topic. I believe it is
important to consider what the needs of the child are and you need to value
those needs (Conflict Resolution Network, n.d). In order to compromise with an
individual, both parties must understand each other’s point of view and respect
each other’s opinion. From there, a decision can be made in terms of what is
best based on the true needs.
The hardest
part is understanding that there is not usually a right or wrong answer but
simply one solution is more appropriate for a specific scenario. In order to not lose self-esteem over this,
following Chesire’s (2007) three R’s (Respect, Respond, and Relationships) would
be helpful. I find that I try my best to show respect to my coworkers and I ensure
that I respond respectfully when I am communicating with my coworkers. The
different relationships I have formed within my workplace play a role in how I communicate
with others and the extent of the disagreement. I have found that someone I respect
greatly I am more reasonable with accepting their point of view. If the respect
is not present, it can be more challenging to compromise.
As I spoke with
my coworkers about their point of view on effective communication a common
answer I found was many of them felt listening to what the person is saying can
help with the communication. Showing that you are an active listener can help
gain respect and can show that you have compassion for their point of view, thoughts
and ideas (Center for Nonviolent Communication, n.d). Many of my coworkers felt
listening is the first step to effective communication.
References
Chesire, N. (2007). The 3 R’s: Gaeway to Infant Toddler
Learning. Dimensions of Early Childhood. Volume
35, No. 3.
Conflict Resolution Network, (n.d). CR kit. Retrieved from
http://www.crn-hq.org/content.aspx?file=6613845515x
The Center for Nonviolent Communication. (n.d). The center
for nonviolent communication. Retrieved from http: www.cnnvc.org
Brianna,
ReplyDeleteI like your point about the level of respect impacting the success of communication. Active listening can indeed show individuals you respect them. I think active listening creates an opportunity to learn more about the other to develop respect for them, even when it may be difficult to find common grounds or interests. Respect is about understanding, and listening can foster that. Thanks for sharing!
-Crystal
Brianna Thanks for sharing you blog post on conflict resolution. For me I try avoid as many conflicts as possible by being an active listener, focus on the problem or behaviour and not the person, recognise feelings of others and use problem solving skills. by using these strategies its helps to curb most if not all our conflicts in the classroom or at the workplace.
ReplyDeleteThank you,
Nadine
Brianna,
ReplyDeleteI also feel respect and active listening are important to effective communication and conflict resolution. One of the things I learned from this week is the difference between compromise and collaboration. While both styles are cooperative, compromise means both parties give up something in the agreement (O'Hair & Wiemann, 2015). Collaboration meets the needs of both parties and looks deeper into any underlying issues (O'Hair & Wiemann, 2015). Sometimes, the best we can do at the time is agree to a compromise with the chance of coming to a better agreement through collaboration at a later time.
Thank you for sharing your thoughts,
Trish
Brianna,
ReplyDeleteThanks for sharing your thoughts! I agree that it is easier to compromise with someone if there is a mutual respect. You can tell when someone dislikes or disrespects you, and it's more challenging to have the desire to compromise or reason with them when they do not even acknowledge your thoughts/opinions! Active listening is definitely a way to gain respect and demonstrate compassion, and hopefully the other person sees that and demonstrates it in return.
Tara